Privacy Policy
At FARM FRESH RAW MILK DISTRIBUTION LTD we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services.
By using our website and providing your personal information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personally identifiable information and non-personally identifiable information from users in various ways:
- Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal data such as your name, email address, phone number, delivery address, and payment information.
- Non-Personal Information: We may collect non-identifiable information such as your browser type, device information, and general location based on your IP address to enhance your user experience.
2. How We Use Your Information
The personal data we collect may be used in the following ways:
- To process and deliver your orders: We use your contact and payment information to ensure accurate delivery of our products.
- To improve our services: Non-personal information helps us understand user preferences and improve our website’s functionality.
- For marketing and promotions: If you sign up for our newsletter, we will use your email address to send updates, offers, and promotions (you can unsubscribe at any time).
- Customer service: Your information allows us to respond to your inquiries, requests, and issues.
3. How We Protect Your Data
We implement a variety of security measures to maintain the safety of your personal data:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt your personal data during transmission.
- Data storage: We store personal data on secure servers with restricted access.
- Payment information: All payment transactions are processed through secure, third-party gateways and are not stored on our servers.
4. Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal data to outside parties, except in the following circumstances:
- Third-party service providers: We may share your data with trusted partners who assist us in processing orders, conducting business operations, or providing customer service. These parties are required to keep your information confidential.
- Legal requirements: We may disclose your personal data if required by law, such as in response to a court order or government investigation.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies allow us to:
- Remember your preferences for future visits
- Track website usage to improve functionality
- Provide personalized content and advertising
You can modify your browser settings to disable cookies, but this may affect your ability to use certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
As a user, you have the right to:
- Access your personal information: You can request a copy of the personal data we hold about you.
- Correct your information: You may update or correct your personal details at any time by contacting us.
- Delete your data: You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for its intended purpose.