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Frequently Asked Questions (FAQ)
Welcome to the FARM FRESH RAW MILK DISTRIBUTION LTD FAQ page! Here, you’ll find answers to some of the most common questions we receive about our products and services. If you can’t find the answer you’re looking for, feel free to contact us!
1. What is raw milk?
Raw milk is milk that has not been pasteurized or homogenized. It comes directly from the cow and is left in its natural, unprocessed state. This allows the milk to retain its natural enzymes, beneficial bacteria, vitamins, and minerals, providing a creamier taste and a range of health benefits.
2. Is it organic?
We can’t legally claim it is because Organic Certification is expensive and needs renewing annually placing it out of financial reach for many farmers/beekeepers. If the farmers/beekeepers did pay for an organic certification this cost would have to be passed onto you the end consumer.
3. Is raw milk safe to drink?
While raw milk offers many benefits, it does carry some risks as it is unpasteurized. This means it may contain harmful bacteria. We take every precaution to ensure the quality and safety of our raw milk, but it is essential that consumers are aware of the risks. Certain groups—such as pregnant women, young children, the elderly, and those with weakened immune systems—should consult with a healthcare professional before consuming raw milk.
4. How do I store raw milk?
Raw milk should be kept refrigerated at all times. It is best stored at temperatures below 4°C (39°F). Once opened, we recommend consuming the milk within 3-5 days for optimal freshness. Always keep the milk in an airtight container and out of direct sunlight.
5. Does raw milk taste different from regular (pasteurised) milk?
Yes, raw milk has a richer, creamier taste compared to pasteurized milk. It also contains more natural fats, which contribute to its flavor and texture. Some people find that raw milk has a fresher, more authentic taste than processed milk.
6. Do you offer delivery services?
Yes, we offer convenient home delivery across Bradford! Our milk is milked fresh on Saturday morning and delivered directly to your door on the same day. Please place your order by Thursday, 8 PM, to ensure Saturday delivery.
7. What areas do you deliver to?
We currently deliver to the Bradford region. If you are unsure whether we deliver to your area, please get in touch with us, and we’ll be happy to confirm.
8. How much does delivery cost?
We charge a flat rate of £1.50 for delivery across our service area. This fee applies to all orders unless otherwise specified.
9. What is your refund policy?
Due to the perishable nature of our products, all sales are final. However, if you receive damaged or spoiled products, please contact us within 24 hours of delivery. We will offer a replacement or refund where applicable.
10. Can I cancel or change my order?
Yes, orders can be canceled or modified before Thursday, 8 PM, prior to your Saturday delivery. After this time, changes and cancellations are not possible due to the preparation and scheduling required for delivery.
11. What other products do you offer?
In addition to fresh raw milk, we also offer free-range eggs from Yorkshire farms. We believe in supporting local agriculture and ensuring that all our products are as natural as possible. We also provide raw milk-based milkshakes in various flavors, including strawberry, banana, and chocolate.
12. Can I order raw milk in bulk?
Yes, bulk orders are available! Please contact us directly if you wish to place a large order, and we’ll work with you to accommodate your request.
13. How do I sign up for your newsletter?
You can subscribe to our newsletter by entering your email in the subscription form on our website. We’ll keep you updated on special offers, new products, and important news about our deliveries and services.